BUSINESS TEMPLATE · T24

Feedback Coding Sheet

Turns feedback into themes without overstating sample size.

Complete your template

Answer each question using the guidance and example underneath it. You do not need perfect answers. If you do not know something, write Unknown so your AI does not fill the gap with a guess.

Source

Where did the feedback come from?

ExamplePost-project survey

Date

When was it received?

ExampleSept. 18, 2026

Customer segment

Which customer group does it represent?

ExampleCommercial cleaning client

Exact feedback

Preserve the customer's wording when useful.

Example'Communication was great, but I wasn't sure when the final inspection happened.'

Theme

Assign a neutral theme.

ExampleProject closeout communication

Sentiment

Label the tone without overinterpreting it.

ExampleMixed

Actionable issue

What specific process issue might this reveal?

ExampleFinal inspection notification is inconsistent.

Follow-up

What should happen next?

ExampleReview closeout SOP and verify whether this appears in other feedback.

Take it to your AI of choice

When you are finished, copy the package below and paste it into ChatGPT, Claude, Gemini, or another AI assistant. It includes your completed template plus instructions that tell the AI how to use it without inventing missing facts.

What the AI will be told

Use this completed template as business context. Keep facts, assumptions, and unknowns separate. Do not invent missing information. Help me turn it into a practical, usable business resource and identify what information would improve the result.

After copying, open your AI assistant, start a new chat, paste the content, and send it.